INFO

DOMESTIC SHIPPING 

*WE TRY OUR BEST TO SHIP ALL PACKAGES WITHIN 1-2 BUSINESS DAYS OF RECEIVING THE ORDER with the exception of peak periods DUE TO HIGH VOLUME (NEW LAUNCH DAYS, PROMOTIONAL SALE EVENTS ETC) where this may take a few days longer. PLEASE EMAIL US IF YOU NEED THE ORDER ASAP FOR MORE OPTIONS). 

We offer FREE SHIPPING on Orders of $49.00 or more within the U.S

Priority mail and Express mail options are also available at checkout for an additional fee. 

*Milk+Bots is not responsible for lost or stolen packages once tracking information reports delivered to address provided or any fees related to international shipping. 

International Shipping 

- Flat Rate Priority $29.00 (7-10 BUSINESS Days).

- Express mail with tracking $58.00 (3-5 BUSINESS Days).

- Canada Rates are available at checkout. 

*Please note that all applicable duties, tariffs, and customs fees are the responsibility of the customer.

*Some International locations do not include tracking and may take longer than average depending on the country's customs regulations. 

 

RETURNS 

Returns are accepted for store credit only on full priced items within 20 days of purchase date.

Items must be unworn, unwashed, and undamaged, and unaltered. You must include any original packaging, including all tags or packaging the item came with.

For U.S. orders, please go to:  RETURNS.MILKBOTS.COM  to retrieve the return RMA#.

        • An exchange can be requested, and if the product is in stock at the time of receiving the return, we will process the requested exchange. Otherwise, store credit will be issued.
        • We can provide a return label if requested. A $7 shipping charge (+$2 EACH ADDITIONAL ITEMS) for all returns will be deducted from your store credit if this label is used. If an exchange option is available this fee will not be deducted and shipping is free. You may also choose to mail the item back using your own insured traceable method.
    • Returns generally take 2-3 weeks from the time you send the package until the warehouse receives and processes it.

- ALL SALE ITEMS AND/OR DISCOUNTED ITEMS USING PROMOTIONAL CODES ARE FINAL SALE and cannot be returned or exchanged. ACCESSORIES (INCLUDING BUT NOT LIMITED TO SOCKS, hats, TEETHERS ETC), SWIMWEAR, UNDER-GARMENTS ARE FINAL SALE due to hygiene reasons. 

- All international orders (outside the U.S.) ARE NOT ELIGIBLE FOR EXCHANGES OR RETURNS AT THIS TIME.

- A restocking fee of 10% will be applied for returns of $150+

*All returns are accepted at the sole discretion of Milk + Bots

 

PRICE ADJUSTMENT

Milk+Bots gladly honors a one-time price adjustment on full-price merchandise within 3 days of the order ship date. Items no longer in stock (same color, size etc) and items not purchased at full price are ineligible for price adjustments.  Adjustments will be issued as store credit. No price adjustments will be made on items originally purchased at discount or during a temporary promotional period.

 

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